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Introduction

Now that you’ve thought and shared about your wicked problem, let’s push your thinking by considering the problem from someone else’s perspective. In this module, we are going to engage Design Thinking’s first component: Empathy. This component is one that is foundational to Design Thinking because we only have one perspective… ours. With Empathy, it allows us to view a wicked problem from the perspective of the people who are impacted by it. This perspective builds authenticity in Design Thinking and the responses to the problem that you’ll produce. In addition, Empathy as a component of Design Thinking is important to return to and consider throughout the whole process, because it keeps the people impacted by the problem as our focus.

Design Thinking Outcome

Students will be able to engage Empathy by creating an empathy map connected directly to their wicked problem.

EdTech Outcome

Students will engage a video-based assessment tool to learn along with a text before using a tool requiring them to apply that information to a cloud-based document hosted on an external website, which they will add to and then share it via a link.

Student Learning Outcome

By completing this module, students will be able to create empathy maps that are aligned to wicked problems.

Module 2 Activities

  • 2.1 – Complete a FlipGrid post and record a response to at least one classmate
  • 2.2 – Explore a video-based assessment about Empathy
  • 2.3 – Read a text about empathy maps
  • 2.4 – Create an empathy map based on your wicked problem from 1.4 Gallery Walk activity and post a link to it
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