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Directions:

Now that you have thought through who is impacted by your wicked problem, take it a step further and hypothesize what those individuals might think and feel, hear, see, say, and do along with how the problem causes them pain and what they might gain if the problem was remedied for them.

To complete this activity, please document these considerations using TUZZit’s Empathy Map tool. Once you click the link, you will next need to click “next” button and then scroll to the right a few times until you see the Empathy Map template. Click the “Use” option to access the template.

TUZZit Empathy Map Tool

When finished, add a link to your empathy maps in the comments box below! To access the link, you will need to click the green “Download Board Option” on the top right of the screen. Next, enter you email, and TUZZit will email you a link to your board. Paste that link into the comment box below.

NOTE: If you have a problem posting your empathy map, please double check that you are using your UNC email when trying to add a post. Also, refresh your screen to see if it appears. If after checking both of those items, you can email the link to your empathy or a screenshot of it to tcherner@unc.edu.

 

Access:

Direct link to TUZZit’s empathy map.

 

https://board.tuzzit.com/board_space/96262009-bd72-42fa-82c9-9f9aa03d9403/capture.png?1586032906 

69 Responses to “2.4 – Create an Empathy Map!”

  1. Izzete Encarnacion

    Hello! I hope you can give me useful feedback !
    https://board.tuzzit.com/just/73804b64-8c1b-4d9b-a911-26b88f652d6e#/

    Reply
  2. Austin O'Connor

    I think this is the proper way to post it, but it won’t send the actual board to my email.

    Reply
  3. Daniels Akpan

    A glimpse on who is being impacted by my wicked problem and how they feel, think, see things and what they do.

    Reply
  4. Jeremy Dickerson

    Jeremy’s Empathy Map

    Reply
  5. Bronwyn manley

    I might have 2 problems in one here and have to dissect it. It’s challenging when you are identifying problems you ‘think’ exist but the problem might be unrelated (hence needing target audience to collaborate with on this)!

    Reply

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